Need help?

Check out our Frequently Asked Questions! For additional help during business hours, the CHAT button is available to reach our support team between 9 - 5 PM PST, Monday to Friday. Outside of business hours, please use the HELP button, and we'll reply to your message as soon as we’re next able. The average response time is under 24 hours but is subject to change during busier seasons and holidays. We appreciate your patience!

Can I change or cancel my order?

The production process starts quickly, but we’ll do our best to accommodate any changes to your order before it starts being made. Changes to the address or email registered to the order can be made directly in your online receipt until the order begins production.

For any other changes, please send us an email or reach out using the chat widget before production starts. Please include your order number and details on the change to expedite processing it for you. 


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